Do they keep a copy of your audio/video files and transcriptions to improve their API? Do they give you the ability to permanently delete the audio/video files you send to the API and the transcript that is generated? These are some of the essential questions you should ask. When choosing a Speech-to-Text API, you should pay attention to how the API uses your data. Personal Identifiable Information (PII) Redaction.Speaker diarization (aka: speaker labels).Today's best Speech-to-Text APIs go beyond Automated Speech Recognition (ASR) and transcription, supporting additional features such as: You should also be able to quickly access API documentation for increased transparency and get a sense of how easy it would be to integrate the API into your application.
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Even better, the API should compare results with human transcriptions to determine the Word Error Rate, or WER, on your audio/video files, so you can see how close the API's transcripts were to human-level accuracy.ĭoes it offer transparent pricing and documentation?ĪPI pricing doesn't have to be complex! The best Speech-to-Text APIs offer free trials, transparent pricing, and volume discounts for high levels of usage. Ideally, the API should provide a free benchmark test that runs your audio/video files through the API and presents the results to you. Here are the top questions to consider when choosing a Speech-to-Text API:Īccuracy is the most important factor to consider when choosing a Speech-to-Text API. If you're shopping for a Speech-to-Text API, you might wonder what criteria are best to use to evaluate your options. With the rise in applications of Speech-to-Text, there are now many Speech-to-Text APIs to choose from. This powerful technology has cross-industry applications in fields such as virtual meetings, media monitoring, video platforms, telephony, conversational intelligence, and more. Today, applications of Speech-to-Text technology go way beyond common everyday uses. This is largely due to significant advances in Speech-to-Text accuracy, accessibility, and affordability. For example, 41% of adults use voice search, and 72% of smart speaker owners use voice-activated commands daily. The number of applications leveraging Speech-to-Text technology has exploded over the past few years.
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